A simple website
This site does not add analytics scripts, advertising trackers or cookies. Cloudflare serves its static files and may process connection information, such as IP addresses, to deliver and protect the site. We do not collect form submissions on this website.
The website support form creates an email in your own mail application. You choose whether to send it. In the iPhone app, the support form sends your subject, message and account email through our backend and Resend to support@callabroad.app. We use your account email to reply. Please do not include verification codes or sensitive call content.
Signing in and verification
The app uses your email to sign in and your mobile number for verification and caller-ID eligibility. Email delivery and Telnyx verification services process the information needed to deliver codes and verify your number. Keep sign-in and verification codes private.
Referral features use account relationships, codes, verification status and qualifying purchase records to check eligibility and prevent duplicate or self-referral rewards.
Your address book stays on your iPhone
CallAbroad reads the Apple Contacts you permit and can save new entries to Apple Contacts. It does not upload or sync that address book to the calling backend, or import Google or Microsoft contacts.
The destination number you choose to dial must be sent to the calling service to place the call. This is separate from uploading your address book. You can change contact permission in iPhone Settings.
Making and managing calls
Calling services process destination numbers, account identity, call status, duration, credit transactions and verified caller-ID information to provide calling and account history. Telephony providers, including Telnyx, process the information needed to connect and manage calls.
Call history and credit records are held on the service. Purchase receipts and transaction information are used to validate purchases and maintain the balance when credit purchases become available.
Recordings, transcripts and summaries
Recording is optional and requires everyone’s permission. Available recordings are associated with the account that made the call. Playback audio is loaded into memory rather than automatically saved to Files or Photos.
If you request a transcript or AI summary, the recording is processed by Deepgram for transcription, and transcript content is processed by OpenAI for the summary. AI output can contain mistakes; check it against the conversation.
Where the app offers deletion, access is removed after the server confirms it, followed by storage cleanup. Calling-credit and consent audit records are maintained separately. Availability or expiry information is shown with the recording where applicable.
Questions, access and deletion
To ask about your information, contact support@callabroad.app. Use the email associated with your account where possible. We may need to verify account ownership before acting on a request.
To delete your account, open Profile → Delete account in the iPhone app. CallAbroad and Memvio currently share accounts: this deletes access to both apps and removes their associated account data, including calls, recordings, transcripts, summaries and saved Memvio content. Confirmation is required. Access closes immediately; storage and provider cleanup normally completes within 48 hours. Temporary failures are retried automatically and may delay completion. You can check completion using the status receipt on the app’s sign-in screen; this receipt is retained for 30 days after completion.
Deletion does not delete Apple Contacts or records in your connected email/calendar providers. Unused calling credit is lost, and deletion does not automatically refund purchases. Cancel Apple subscriptions separately through your Apple account; server-managed Stripe subscriptions are cancelled during cleanup. We retain minimal receipt identifiers to prevent re-use, existing financial audit evidence and referral fraud-prevention fingerprints. We remove call recordings, transcripts and account content; the retained fraud-prevention records do not contain raw phone numbers. Cloud and payment providers may retain backup or financial records under their own policies.
You can stop contact access through iOS settings and use the app’s available recording controls. Avoid sending sensitive call content or verification codes in a support message.